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Frequently Asked Questions

  • XARI - Can I fold the stroller with the seat/bassinet attached?

    The Xari can be folded when the seat is in the upright position and facing forwards. Never fold the stroller if in bassinet mode or if two seat units are in use.

  • XARI - What is the "Bassinet Inside"?

    This innovative system means that the bassinet is stored within the seat unit itself. Simply unzip and remove the bassinet in as little as 15 seconds. When your baby no longer needs it, the bassinet is neatly stowed within the toddler’s seat unit without the need for extra storage.

  • XARI - Which car seats are compatible with mima strollers?

    Our car seat adapter kits comply with all of the following seats:

    • mima iZi Go by BeSafe
    • BeSafe iZi Go
    • Bebe Confort Pebble
    • Maxi Cosi CabrioFix
    • Maxi Cosi Pebble
    • Maxi Cosi Mico / Mico AP
    • Cybex Aton
    • Peg Perego Viaggio (special adapters)
  • XARI - How do I clean the pushchairs?

    Baby wipes are ideal for cleaning the seat. If the pushchair is dirty after use, a quick wipe down with a baby wipe to get rid of any trace of mess! If grease, chocolate or ketchup is spilled on the seat, it’s best to try and remove it all before it dries. To remove such stains, the best thing to do is to wipe the area with a cloth which has been soaked in a mixture of lukewarm water and a pH neutral soap.
    A pencil eraser can be used to eradicate more resistant marks.
    Small dents on the outer surface of the seat can be resolved by aiming hot air from a hair dryer to the affected area for 1 minute.

  • XARI - A quick guide to maintaining your xari

    The exterior of the cushions are made with 100% polyester. To keep them in pristine condition, simply stick to the following advice:
    The carrycot mattress, the seat cushion and the shoulder pads must be removed from the seat to be washed. We recommend that you hand wash them in lukewarm water (maximum 30ºc) with a pH neutral soap.
    If you prefer to use the washing machine, remember to remove the safety harnesses first to avoid damaging them. Always use a short cycle wash for delicate garments.
    Remember never to iron them.

  • XARI - How do I clean the carrycot?

    To wash the carrycot, first remove the bottom board (but remember to put it back correctly afterwards!) Submerge the carrycot into a bath full of previously prepared lukewarm water and pH neutral soap and wash by hand. While soaking, run a small bristled brush (for example a nail brush) across the surface. Rinse thoroughly and leave to dry, preferably on a grilled surface so that the water can escape easily. The carrycot will be as good as new!

  • MOON - How long can my child use moon?

    Your child can use moon in the newborn lounger mode from birth up to 6 months. High chair mode is perfect for children aged up to approximately 36 months and the junior chair mode is suitable for children weighing up to 45kg. When in junior mode, ensure that the chair is in the lowest position. Cushions for the junior chair are sold separately. Always remove the footrest when using moon in junior mode.

  • MOON - How do I use moon in the newborn lounger position?

    By reclining the lounger and using the baby headrest (sold separately), the perfect angle for newborn babies is created. The cushion underneath should be attached to the upper velcro strip, thereby creating a snug and supportive area for your newborn child. Do not use the tray with moon in newborn lounger mode.

  • MOON - How do I attach the footrest?

    Support your child’s feet while using moon in high chair mode. The footrest (sold separately) is easily attached to the seat unit by sliding the white connecting piece onto the bar and clicking into place. Secure with the screw. Next, take the footrest and simply align the two prongs and push until you hear a click. Simultaneously press the buttons on the side to raise and lower the footrest. To remove, simultaneously press the two buttons located on the underside of each prong and pull outwards. Always remove the footrest when using moon in junior mode.

  • MOON - How do I clean the chair?

    When the chair is dirty after use, a quick wipe down with a baby wipe will get rid of any trace of mess! If grease, chocolate or ketchup is spilled on the seat, it’s best to try and remove it all before it dries. To remove such stains, the best thing to do is to wipe the area with a cloth which has been soaked in a mixture of lukewarm water and a pH neutral soap.

  • What's the difference between the Xari & the Xari Sport?

    The Xari Sport is a smaller version of the Xari using the same chassis, however, the seat is larger which means it will fit your child longer. The stroller folds much more compact as well. The Sport does not have inbuilt carrycot, this must be purchased separately. The Xari is made from EVA material while the Sport is covered in a washable fabric.

  • What are your shipping costs?

    You can find the details on our Shipping / Freight charges and rates page.

The stylish Mima Xari pram in white